Special issue on software and service improvement in the scope of SMEs

Autoren Ricardo Colomo-Palacios
Miklós Biró
Richard Messnarz
Editoren
Titel Special issue on software and service improvement in the scope of SMEs
Typ Editorial
Journal Software Quality Journal
Nummer 3
Band 24
DOI 10.1007/s11219-016-9326-6
ISSN 0963-9314
Monat September
Jahr 2016
Seiten 485-487
SCCH ID# 1670
Abstract

According to the Organization for Economic Co-operation and Development (OECD) Reviews of Regional Innovation (2011), small and medium-sized enterprises (SMEs) are a main source of employment and economic growth in OECD member countries. SMEs are the dominant form of business organization, accounting, on average, for between 95 % and 99 % of all enterprises. However, in spite of their importance, it is clear from studies and surveys conducted in the literature that the majority of International Standards do not address the needs of SMEs in the field of software development and IT service management.