Enhancing internet banking through voice control

Autoren Wolfgang Pree
Titel Enhancing internet banking through voice control
Buchtitel Proc. Internet and Multimedia Systems & Applications Conf. (IMSA'99)
Typ in Konferenzband
Ort Nassau, Bahamas
Monat October
Jahr 1999

The paper describes how voice control was prototypically added to an existing Internet banking solution. It first sketches the conventional application and the aims that guided its extension. These goals influenced the design of the user interface. Thus the paper goes on to discuss the prevalent design issues of voice-controlled human-computer interaction in this context. A description of the prototype's implementation issues reveals insights how to integrate reusable components for voice recognition to a purely Java-based application. Visions of voice-controlled electronic commerce applications and plans for future work round out the paper.