The people aspects in modern process improvement management approaches

Autoren Morten Karsaa
Jörn Johansen
Tomas Schweigert
Detlef Vohwinkel
Richard Messnarz
Risto Nevalainen
Miklós Biró
Editoren
Titel The people aspects in modern process improvement management approaches
Typ Artikel
Journal Journal of Software: Evolution and Process, Special Issue: Selected Industrial Experience Papers of EuroSPI 2010
Nummer 4
Band 25
Monat April
Jahr 2013
Seiten 381-391 DOI: 10.1002/smr.570
SCCH ID# 1321
Abstract

It is well-known that process improvement change requires “tools-processes-people.” Engineers have spent most energy on the tools and processes, but everything is done by people, and success depends on people and their competencies. The increasing focus on people is reflected in many change models; some are discussed in this paper.